* NXT LVL Prepaid customers can only share Data with NXT LVL Prepaid customers – Customers on NXT LVL price plans can only share Data with Customers on NXT LVL price plans – Prepaid customers can only transfer Data to Prepaid customers – Hybrid customers can only transfer Data to Hybrid and Post-paid customers – Post-paid customers can only transfer Data to Post-paid and Hybrid customers Transfer of Data bundles will be applicable within the following payment types: Only a customer that is the Master Account Holder can transfer a data bundleĤ. Transfer of Data bundles will be applicable to all once-off & recurring data bundles.ģ. Data Transfer will be applicable to Prepaid, Hybrid and Post-paid subscribers.Ģ. Hourly, daily and promotional bundles are excluded from data transfer.ġ. In the event of unused data being rolled over, Vodacom will in the first instance apply data usage against the rolled over data until that data is fully depleted, and thereafter against the newly allocated data.Īll Prepaid, Hybrid (Top Up) and Postpaid (Contract) customers will be able to transfer an unlimited amount of once-off and recurring data bundles that are about to expire, giving them a new 7-day expiry validity from the date of transfer. Prepaid customers using Anytime, URL, Night Owl or time-based data bundles will be opted into the OOB data limit lock service and their limit set to R0.įrom 1 March, Vodacom will allow customers to roll over unused data before its expiry date. A limit is set to R0 once a bundle is depleted, which means that the customer will be cut off from using mobile data until they purchase another data bundle. Hybrid (Top Up) and Postpaid (Contract) customers will automatically be opted into the OOB Data Limit Lock from 1 March. This enables data usage to be suspended at a predetermined point, and the OOB data rates to be prohibited. The proposed data bundles will typically be at a reduced rate. These SMSs will include data bundle offerings that the customer can purchase. These notifications have already been implemented, and entail Vodacom sending usage depletion notifications via SMS, push notification or any applicable means to end-users when their usage reaches 50%, 80% and 100% depletion. Vodacom customers are urged to take note of the new data rules which will include: These changes will affect Prepaid, Hybrid (Top-Up) and Postpaid (Contract) customers, with the aim of preventing bill shock related to out-of-bundle data costs for customers. As per the Independent Communications Authority of South Africa’s (ICASA) new regulations pertaining to out-of-bundle (OOB) data billing, Vodacom will be implementing changes to its OOB data rules from 1 March 2019.

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